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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Reardon

July 2, 2026

5  out of  5
rating by Ryan Reardon
"I’ve been with Michelle at State Farm for decades, and she has consistently been an outstanding agent. She’s built a fantastic team over the years, and Austin—who has been helping me the last couple of years—has been nothing short of amazing. They’re knowledgeable, responsive, and genuinely understand insurance inside and out.

Whether it’s home, auto, or life, Michelle and her team make everything easy and give me complete confidence that I’m well taken care of. It’s rare to find an agency that delivers this level of service year after year, and I’m grateful to have them in my corner."
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Kerri Zukosky

June 18, 2026

5  out of  5
rating by Kerri Zukosky
"We have been with this agency for over 15 years and have always had positive interactions with the team! Austin has been especially helpful and responsive!"
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Jennifer Murphy

June 18, 2026

5  out of  5
rating by Jennifer Murphy
"Extremely efficient and professional."
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Jake Comandari

June 14, 2026

5  out of  5
rating by Jake Comandari
"Had a great experience working with Austin. He responded right away and always made sure to answer even the smallest questions with great detail. I recommended friends and family as they are very honest and straight forward."
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Lisa

June 11, 2026

5  out of  5
rating by Lisa
"Austin from the office responded quickly to my email inquiry for coverage."
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Beth Strong

June 9, 2026

5  out of  5
rating by Beth Strong
"I love Michelle and her Staff!!! Austin has been the biggest help with getting my son added! Their rates are awesome too!"
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Maria Jennett

June 8, 2026

5  out of  5
rating by Maria Jennett
"Austin Barnes was very efficient. He sent me the document I need right away."
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Mora Fiedler

June 3, 2026

5  out of  5
rating by Mora Fiedler
"I needed help working on my flood claim. I went to Michelle DeCarlo's State Farm office and spoke with one of the insurance agents, Austin. He looked over my paperwork and immediately contacted someone in flood claims to get clarification. He got my questions answered and the problems were resolved quickly and efficiently. It's rare these days to find good customer service, but Austin rocked it. I was impressed with his knowledge and expertise. If you need a good State Farm agent, contact Austin at Michelle DeCarlo State Farm!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kelsey Little

June 1, 2026

5  out of  5
rating by Kelsey Little
"I have had great experience working with this office. The agents get me what I need quickly and are very knowledgeable."
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Peter McDonald

May 27, 2026

5  out of  5
rating by Peter McDonald
"They are very professional and did a great job tailoring our policies to our specific needs. They're also very responsive when I have questions, which is extremely important to me."
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Becky Barnes

May 20, 2026

5  out of  5
rating by Becky Barnes
"Smooth hassle free experience and saved me a lot of money!"
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Linda O'Connor

May 18, 2026

5  out of  5
rating by Linda O'Connor
"Victor is amazing! I called there and had a couple of questions and he provided me with what I needed within 10 minutes."
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Natalie Nelson

May 15, 2026

5  out of  5
rating by Natalie Nelson
"Victor was great. Very efficient on getting me a quote quickly. Definitely was the most affordable quote I have received so far compared to other agencies."
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Gina Greenwood

May 14, 2026

5  out of  5
rating by Gina Greenwood
"I just came back to State Farm and both Austin and Victor have been great!"
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Stan Ewert

May 13, 2026

5  out of  5
rating by Stan Ewert
"Been a customer for over 25 years. Always great service and great people!!"
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shannon kapaun

May 11, 2026

5  out of  5
rating by shannon kapaun
"Austin has been so very helpful and helped us save a great amount of money. With a few computer glitches everything eventually worked out wonderfully!!"
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Courtney A. H

May 7, 2026

5  out of  5
rating by Courtney A. H
"Michelle DeCarlo has been my agent for 20+ years. Her office staff is friendly and responsive. My cost's have been pretty steady and fair over the years."
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Moises H. Nalvarte

March 22, 2026

5  out of  5
rating by Moises H. Nalvarte
"They took the time to review my policy details and explain them to me. Very professional and btw, they are dog lovers too 😆"
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Christopher Bielinski

March 17, 2026

5  out of  5
rating by Christopher Bielinski
"I have had Michelle and State Farm for our insurance needs for over 10 years and am so glad I switched from Allstate. I recently needed a new business policy and it was quick and easy to get set up."
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Haley Galligan

February 26, 2026

5  out of  5
rating by Haley Galligan
"I’ve had a great experience working with Michelle DeCarlo and her team. Everyone is incredibly friendly, responsive, and easy to work with. What I appreciate most is how proactive they are — they consistently follow up, check in, and make sure my coverage is up to date.

They look for ways to save me money while also improving my coverage. It’s reassuring to know they truly care about their clients. I highly recommend Michelle and her team!!"
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Ryan Way

February 26, 2026

5  out of  5
rating by Ryan Way
"Excellent and professional service! Patrick helped me switch my car insurance over to my new vehicle in no time, making the whole process easy and painless. Highly recommend!"
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April Silva

January 30, 2026

5  out of  5
rating by April Silva
"The best State Farm agent and team there is!"
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Rachel Santos

January 29, 2026

5  out of  5
rating by Rachel Santos
"I HIGHLY recommend the Michelle DeCarlo State Farm Insurance agent. Her & her team will go out of their way to get whatever I need done. They are polite, professional, and actually care about my needs. I have home, auto, & life policies with them. I started out with only life, but after working with Michelle's office I decided to bundle all my policies with them and it was the best decision I ever made!!! Thank you Michelle & to all the staff members"
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Kevin Averill

November 6, 2025

5  out of  5
rating by Kevin Averill
"Michelle is an amazing agent and helped me great rate after comparing with 10+ companies. Thank you so much!!!"
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Julie Averill

November 6, 2025

5  out of  5
rating by Julie Averill
"Took my call personally when I had a fender bender in Maui with a rental... Great service!
11/6/25 update Michelle & Austin were fabulous in getting my 25 year old son the best rate! Beat all competitor rates."